À propos de l’offre d’emploi

Mission:

The mission is to ensure, in partnership with stakeholders, that all MTNs finances are managed efficiently as well as all financial and business information represents a true and fair view of the state of the business of MTN

About us:

We at MTN Cameroon are a purpose and value-led organization.

At MTN Cameroon we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood, and empowered to live an inspired life. Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.

As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!

Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers, and stakeholders with a vision to realise our shared goals.

Our values dubbed, LIVE Y’ello, are the cornerstone of our culture.

Lead with Care

Can-do with Integrity

Collaborate with Agility

Serve with Respect

Act with Inclusion

Staff Leadership and Management

Coach and mentor direct reports to ensure staff motivation is high to achieve high performance areas.
Ensure skill transfer for staff development, motivation and business continuity.
Guide and direct suppliers and third parties in achieving Opco objectives.
Identify staff training and development needs and implement necessary actions.
Manage team (including recruitment, on-boarding, attrition)
Set goals and objectives for direct reports, monitor progress and maintain motivation
Set up appropriate structure to meet departmental management objectives
Provide an advisory function on governance and best practices in client

Responsibilities

1-Financial

Value created through enterprise-wide business growth:
Enterprise Financial Health (Revenues, EBITDA & other financial health ratios), translating revenue growth formula & objectives into results.
New business growth to sustain and complement traditional revenues
Business growth, value created & cost-effectiveness achieved by process optimization, new initiatives and improved operations/ways of work etc.;

2-Internal

Value created from executing enterprise-wide operations:
Value created by increase in customer base, product sales, contracts signed etc.
Sensitivity: MTN Internal
New business opportunities from products launched, sector/market growth, product/process innovation, structural changes, process reviews/audit implementation etc.

3- Customer

Value created from Customer Engagement & Ecosystem Management:
Impact include positive companywide engagement indices (Net Promoter Score), realigning the organization to achieve NPS objectives, holistic customer insight management & engagement (traditional & new business)
Benefits accruing to MTN/Telecom industry from specific leadership actions. Benefits can be in form of legislations or policies influenced, tariff revisions, improved competitiveness, improved operating environment, Industry or Economic leadership position secured, improved corporate citizenship and/or brand preference etc.
Deliberate ecosystem management to achieve business objectives (value creation), brand value & corporate positioning

4- People

Value created through positive Impact on People & culture
Impact include satisfaction index on the VB’s and GCA survey dimensions/employee engagement index.
Attraction and retention of talent, efficiency of departmental structure to deliver on business objectives, collaborative work culture, number/types of staff being coached/mentored, Change Management, Enhancing MTN’s profile as employer of choice and instilling company pride/passion etc.

Minimum Job Requirements:

Education:

3 years University degree in Accounting or Finance
Possession of an MBA/Masters will be advantageous
Professional Qualification – CA / ACCA / CIMA
Fluent in English and language of country preferable

Experience:

Minimum 8 years’ experience including:
Manager track record of 5 years or more at a senior level reporting into the CFO of a large reputable organization; with at least 3 years in telecommunications sector would be advantageous
Experience working in a global/multinational enterprise (understanding emerging markets advantageous)
Worked across diverse cultures and geographies
FMCG/ Telecommunications/ Retail Banking/ service industry context

Training:

Business Process Management
Retail Management
Customer Experience
Customer Service Management
Data Driven Decision Management
Customer Relationship Management
Business Risk/fraud
Contact center
MIS/System and Data Analytics

Functional Knowledge:

MTN Business environment and policies
Cost Management
MTNC’s Business Plan
Good understanding of business priorities
In-depth understanding of the revenue cycles
Knowledge of financial and management accounting
Knowledge of local taxes
Knowledge of various fraud affecting telecom companies
Sound general business knowledge as well as knowledge of core business processes
Sound knowledge of financial management
Sound understanding of the telecom environment
Understanding of best practice; techniques and methodologies and financial management
Understanding of carrier business